Whenever there are issues with the competence of employees, it’s not always a good solution to kick them out and find replacement because even the best employee can never be perfect. What a wise owner should do is to think differently and more positively then help the employees to overcome their weakness and bring out the best of their core competence.
It all begins with Good Communication. When addressing issues, it doesn’t have to be you against them but instead, all of you against the problem. This way it would be easier to think of solutions rather than pointing fingers or finding fault and who to blame. There should also an opportunity for everyone to express their concerns and ideas of what the root cause of the problems are regardless of their position. This way, there would be balance and all angles would be considered. Making everyone see the whole picture and not only based on their perspective.
Performance Evaluation is not only about counting on each one’s contribution and finding out who’s the most productive and the least competent but instead more on looking at everyone’s condition and experiences which maybe affecting their performance. This would help bring-out what would be troubling them and can be the basis of what can be improved so that they could do better. Again, all of this should be properly settled and talked about between the employer and the employee to reach mutual understanding and to clear the goals and objectives.
Improvement and development of performance can be done best with proper Training and Appraisal. This doesn’t have to be so frequent. Even once or twice every 3-6 months would do.By using the information you have gathered from your evaluation, you can help your employees become better. You would know their weakness and strengths and you can use it hand-in-hand to product a good and preferable result. You can seek help of other professionals or even online tools to aid with your staff until they master their field of work. By doing this you don’t have to always start over again with a new person as your employee. You just continue on improving.
Another important step that you should do is to re-assess your management this is to consider that it’s not always the employees’ fault why the company fails to reach its objective. Sometimes, it has something to do with the way everything is being handled. There’s nothing wrong with seeking consultation and help from others or refer even to competitors for you to have a basis of rating your management skills. If you really want to develop, then you also have to embrace change on your part if that’s really what’s going to make it all better.
What makes a good company is not only a kind boss, good management or productive employees but everything combined. There may be problem which only involves one part but sometimes, there has to be unity because everyone working together is what would make things better.
